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Insurity’s survey additionally reveals almost three quarters of People are involved about how extreme climate will influence their insurance coverage protection over the following 5 years
HARTFORD, Conn. — Insurity, the main supplier of cloud software program for insurance coverage carriers, brokers, and MGAs, as we speak introduced findings from its 2024 Extreme Climate P&C Shopper Pulse survey, detailing customers’ opinions on extreme climate and the way it will influence their insurance coverage protection. The survey uncovered a rising unease amongst customers relating to the adequacy of their P&C insurance coverage protection within the face of escalating extreme climate occasions. The survey underscores the pressing want for the insurance coverage trade to adapt and leverage expertise to develop options that not solely mitigate danger but in addition improve buyer belief and retention.
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In accordance with the findings, 40% of People have needed to file insurance coverage claims on account of extreme climate situations, emphasizing the direct influence extreme climate has on communities and the P&C insurance coverage panorama. Moreover, 27% of respondents indicated that current extreme climate incidents have prompted them to buy further varieties of insurance coverage protection, similar to insurance policies for floods or earthquakes. This shift factors to a proactive shopper base that’s more and more conscious of and responding to the dangers posed by extreme climate occasions.
Nevertheless, regardless of this proactiveness from customers trying to purchase extra insurance coverage protection, the survey reveals a regarding development: 25% of respondents reported difficulties in acquiring essential protection resulting from growing extreme climate dangers, and 56% of respondents experiencing a rise of their insurance coverage premiums during the last 5 years consider it’s associated to the rise in extreme climate occasions.
The survey additionally highlights a major fear amongst People, with 71% expressing concern over how extreme climate will have an effect on their insurance coverage protection within the subsequent 5 years. This prevailing anxiousness emphasizes the necessity for the insurance coverage sector to reassess danger administration methods and buyer communication.
“The outcomes of our newest survey reveal a crucial shift in shopper attitudes towards insurance coverage as extreme climate occasions are on the rise,” stated Chris Lafond, Chief Government Officer at Insurity. “As these occasions turn out to be extra frequent and intense, it’s crucial that the insurance coverage trade reevaluates its services and products to make sure they meet the evolving wants of customers. The rising concern amongst policyholders is a transparent name to motion for P&C insurance coverage organizations to innovate and strengthen their approaches to danger evaluation and buyer engagement.”
This survey was carried out in April 2024, and greater than 1,000 grownup members had been randomly chosen throughout the US to make sure a consultant pattern. Respondents had been requested a sequence of 18 inquiries to gauge their opinions on extreme climate and its influence on their P&C insurance coverage protection.
To study extra about Insurity’s 2024 Extreme Climate P&C Shopper Pulse survey, please attain out to Elizabeth.Hutchinson@insurity.com.
About Insurity
Insurity is a number one supplier of cloud-based software program for insurance coverage carriers, brokers, and MGAs. Insurity is trusted by 22 of the highest 25 P&C carriers and seven of the highest 10 MGAs within the US and has over 400 cloud-based deployments. Via its best-in-class digital platform, unmatched trade expertise, and the trade’s most sturdy analytics choices, Insurity is uniquely positioned to ship distinctive worth, empowering clients to concentrate on their core companies, optimize their operations, and supply superior policyholder experiences. Insurity is a portfolio firm of GI Companions and TA Associates. For extra info, go to www.insurity.com.
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Contacts
Elizabeth.Hutchinson@insurity.com
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